PERSONAL INFORMATION WE COLLECT
When you visit the Site (“the Site”), we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
Novy Zine may set and access “Cookies” on your computer. If you don’t want any cookies, your Web browser likely includes an option that allows you to turn them off, but, if you don’t accept them, some portions of the site may not function properly. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
PRIVACY OF INFORMATION
We collect personal information when you purchase one of our products. We collect certain information about you, including your name, mailing address, phone number and/or email address), and information necessary for payment. This information is used to process payments and to ship items to the buyers. Email addresses are not made available to any third parties. We use this information to process your orders, to better assist you when you visit or contact us in the future, as well as to improve our product offerings. We might use your e-mail to offer you Novy Zine issue 2 or inform you about any events happening with your order.
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.
CHANGES TO THIS POLICY
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident, we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site).
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
INFORMATION ABOUT US
www.novyzine.com is a site run through www.cargo.site. It is operated by Johana Kasalická (“we” or “Novy Zine”), registered as self-employed and with an identification number 10960759 with an address at Ostromečská 14, Prague 3, 130 00.
CHANGES TO THESE TERMS
CHANGES TO OUT SITE
We may update our site from time to time, and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it. We do not guarantee that our site, or any content on it, will be free from errors or omissions.
ACCESSING OUR SITE
INTELLECTUAL PROPERTY RIGHTS
We do not guarantee that our site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software. You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
GOVERNING LAW AND ARBITRATION
The laws of Czechia shall govern all legal issues arising from or related to the use of the service or these terms and you consent to the exclusive jurisdiction of the courts located in Prague, Czechia. Alternative dispute resolution will be held at Czech Trade Inspection, Štěpánská 44, 110 00 Praha 1.
EXCHANGES AND REFUNDS
The buyer has the right to withdraw from the purchase contract without giving a reason within 14 days of receiving the goods.The buyer can contact Novy Zine by post or email only voiding the contract with Novy Zine. The buyer is entitled to a refund of the amount paid for these goods (the seller does not return the amount paid for packaging or postage), provided that the following conditions are met the returned goods must not be damaged or otherwise devalued the buyer delivers the goods in person or by post at his own expense to the seller's address stated down below. Each complaint must contain:proof of purchase, description of detected defects. The seller will decide on the complaint within 3 working days at the latest and will notify the buyer by e-mail, unless otherwise agreed with the buyer. Complaints, including the elimination of defects, will be settled without undue delay, no later than 30 days from the date of the complaint, unless the seller agrees with the consumer on a longer period.
Before paying for your order, we ask you to always check the order and your personal details carefully. We accept Credit Card payments.
RIGHTS AND OBLIGATIONS OF THE SELLER
The seller is obliged to process the binding order within 3 working days of receipt of the order, in the case of payment in advance to the account within three working days of the receipt of payment. If a longer period of dispatch is stated in the description of the goods, this period is the binding period for processing an order containing these goods. The seller reserves the right to refuse to process the order if the specified delivery address is clearly questionable. He will send information about this rejection to the customer's e-mail address. In the case of an order with payment on invoice, the seller reserves the right to postpone the execution of the order until the customer pays his order in advance. A binding order means an order confirmed by the seller.
RIGHTS AND OBLIGATIONS OF THE BUYER
The buyer shall state the correct postal address to which the ordered goods are to be sent. The buyer undertakes to pay the total price for the ordered goods, including all fees stated in the binding order.
SHIPMENT AND RETURNS
We post worldwide. Postage includes first-class delivery from Czechia. We use Zasilkovna for shipping to Czechia and Slovakia and Czech Post for shipping internationally. International shipping by Zasilkovna can be arranged upon request, please e-mail us. Prices include shipping and packing costs. Please, carefully select shipping cost based on your order. In case you choose unsuitable shipping cost, we won't progress the order and adequate payment will have to be arranged. Please note that 'multiple items' shipping cost covers only packages of weight up to 1kg — see down below the weight of individual items. In case you want to purchase order of higher weight, please contact us via firstname.lastname@example.org and adequate shipping cost payment will have to be arranged. After receiving a shipping confirmation, we process and ship your parcel within a few working days. Your parcel will be delivered within 30 days. Please email us at email@example.com if you have any questions regarding a particular purchase.
Weight of individual items in packaging:
NOVY ZINE publication — 0.490kg
NOVY ZINE T-shirt — 0,176kg
NOVY ZINE poster— 0,080kg
NOVY ZINE tote bag — 0.085g
Praha 3 130 00
If you have any questions please contact firstname.lastname@example.org.